Bdhome24 Privacy Policy — your data is completely safe with us

Bdhome24 collects certain information to provide you with the best experience. This data is gathered in two ways — either directly provided by you or automatically collected by our systems.

Information You Provide Directly

• Identity Information: Full name, date of birth, gender, and nationality.
• Contact Information: Mobile number, email address, and current residential address.
• Identity Verification Documents: A copy of your National ID, passport, or driving licence.
• Financial Information: Mobile banking numbers (bKash, Nagad, Rocket) and transaction history.
• Login Details: Username and encrypted password.

Automatically Collected Data

• Device Information: Device type, operating system, and browser information.
• Usage Data: Pages visited, session duration, and links clicked.
• Location Data: Approximate location derived from IP address.
• Log Files: Server logs, error reports, and performance data.

Bdhome24 uses your information solely for stated purposes. We never misuse your data or use it for anything beyond what has been authorised.

Marketing Communications

If you gave consent at registration, we may send you SMS or email updates about new offers, bonuses, and promotions. You can withdraw this consent at any time.

Bdhome24 never sells your personal data to third parties for commercial purposes. However, information may be shared in specific circumstances necessary for service operations.

Who We Share Data With

• Payment Providers: Trusted mobile banking providers for transaction verification and processing.
• KYC Verification Partner: Authorized third parties for identity and document verification.
• Legal Authorities: When required by court order, regulatory authority, or law enforcement.
• Technology Partners: Server hosting and cybersecurity service provider.

Bdhome24 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of Cookies We Use

• Essential Cookies: Required to maintain your login session and ensure security. These cookies cannot be disabled.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To understand which sections of the site are used most.
• Performance Cookies: For monitoring page load times and overall performance.

You can manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the service.

Bdhome24 applies industry-leading security measures to keep your data safe. Our security infrastructure is continuously updated.

• SSL/TLS Encryption: 256-bit encryption is applied to all data during transmission.
• Database Encryption: All stored data is held in an encrypted state.
• Two-Factor Authentication (2FA): An additional layer of security when accessing your account.
• Firewall & DDoS Protection: Protecting our systems against cyberattacks.
• Regular Security Audits: Regular audits conducted by independent third-party experts.
• Staff Training: All staff receive regular training on data protection.
• Incident Response Plan: A rapid response plan is in place in the event of a security breach.

As a bdhome24 user, you have several important rights over your personal data. Contact us at any time to exercise these rights.

Bdhome24 is a platform strictly for adults. We do not knowingly collect any information from users under the age of 18.

• Age is verified at registration, and users under 18 are not permitted to open an account.
• Any data collected from a minor will be deleted immediately upon discovery.
• If we become aware that data has been collected from a minor, we will take immediate action.

Bdhome24 does not retain your data longer than necessary. Separate retention periods are defined for different types of information.

Once the retention period expires, data is securely deleted or anonymized. If extended retention is required for legal reasons, you will be notified separately.

Bdhome24 reserves the right to update this Privacy Policy as needed. We will notify you in advance of any significant changes.

• The date of the latest update will be noted at the top of the page.
• For significant changes, you will be notified via your registered email or SMS.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you will have the option to close your account.

If you have any questions, concerns, or complaints regarding this Privacy Policy, please reach out to our Data Protection team directly. We are always here to help.

We will respond within 30 days depending on the nature of your request. In most cases, however, we resolve issues within 7 business days.